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This diploma thesis deals with the issue of the transmission of knowledge in the workplace of hospitality businesses and how this is influenced by the emotional intelligence of the employees. Initially, in the first chapter, an interpretative approach is made to the concept of emotional intelligence and its theoretical models. Then we go into the factors included in these theoretical models, in order for the reader to be able to understand, after degrading, the meaning of the term "Sinetic Intelligence". In this way, it will be able to understand the association of the term with the transfer of knowledge, empirical and not, to hospitality businesses. In the theoretical part of the thesis, and in the bibliographic review that took place the indicators related to the transfer of empirical knowledge, the efficiency of the employees, their functional behavior as well as the impact on the workplace combined with the emotional intelligence are reflected. Then, there is a reference to why employee training is important, while at the same time highlighting the incentives that motivate employees to engage in emotional engagement in business. The theoretical part of this work is completed with the contribution of the transactional leadership and transformational leadership models. The second chapter analyzes the methodology of this research and how it has been selected. The analysis of the data gathered from the use of the questionnaire to hotel workers follows, in order to highlight the possibility of acquiring (absorbing), transmitting and using empirical - insider knowledge within the enterprises that the respondents work. Finally, in the third chapter the conclusions of the survey are developed and the questionnaire used is presented.