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The aim of this work is to understand that the working environment, affects the performance and behavior of employees in hotel tourist units. The performance and behavior of employees as we will see in the chapters below is influenced by many factors. There is no universal theory in itself, but the theoretical part analyzes the theories developed by various scientists who have researched these areas from time to time. In approach, by analyzing and investigating the motives of association with employee performance, we come to the conclusion that the employee seeks recognition and rewarding his performance, which you count on the quality and quantity of the work he produces. This can be done with various rewards which do not have to be money because although wages are a necessary part of the job it does not motivate. Efficiency is mainly about the internal functioning of the enterprise, it is also an extended concept because it is associated with various features such as courtesy of the employee, good behavior etc. The factors that motivate them are security, justice and mental satisfaction for the job the employee offers to a business. Efficiency is the extent to which an enterprise achieves its goals with the least cost but without lowering quality. Businesses can help employees to evolve through a variety of specific training and education programs and lead them to be better at their work where this can be used positively for both the employee himself and the business, since he has evolved, so he can offer more things in business and increasing interest in their work.