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| A framework of CRM development phases and key success factors | 215 |
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| October 2024 | November 2024 | December 2024 | January 2025 | February 2025 | March 2025 | April 2025 | |
|---|---|---|---|---|---|---|---|
| A framework of CRM development phases and key success factors | 4 | 4 | 4 | 5 | 3 | 5 | 6 |
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