The impact of guest satisfaction and service quality on future behavioural intentions : Evidence from the hospitality sector
Christou, Evangelos/ Kassianidis, Panagiotis/ Κασσιανίδης, Παναγιώτης/ Χρήστου, Ευάγγελος
Institution and School/Department of submitter: | ΤΕΙ Θεσσαλονίκης |
Issue Date: | 2005 |
Publisher: | Elsevier |
Citation: | Kassianidis, P. & Christou, E. (2005). The impact of guest satisfaction and service quality on future behavioural intentions: Evidence from the hospitality sector. Journal of Tourism & Hospitality Management. 11(2):---. Journal: Journal of Tourism & Hospitality Management, vol. 11, no. 2, 2005 |
Description: | Δημοσιεύσεις μελών--ΣΔΟ--Τμήμα Τουριστικών Επιχειρήσεων,2005 |
URI: | http://195.251.240.227/jspui/handle/123456789/6745 |
Appears in Collections: | Δημοσιεύσεις σε Περιοδικά |
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http://195.251.240.227/jspui/handle/123456789/6745
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