The impact of guest satisfaction and service quality on future behavioural intentions : Evidence from the hospitality sector

Christou, Evangelos/ Kassianidis, Panagiotis/ Κασσιανίδης, Παναγιώτης/ Χρήστου, Ευάγγελος


Institution and School/Department of submitter: ΤΕΙ Θεσσαλονίκης
Issue Date: 2005
Publisher: Elsevier
Citation: Kassianidis, P. & Christou, E. (2005). The impact of guest satisfaction and service quality on future behavioural intentions: Evidence from the hospitality sector. Journal of Tourism & Hospitality Management. 11(2):---.
Journal: Journal of Tourism & Hospitality Management, vol. 11, no. 2, 2005
Description: Δημοσιεύσεις μελών--ΣΔΟ--Τμήμα Τουριστικών Επιχειρήσεων,2005
URI: http://195.251.240.227/jspui/handle/123456789/6745
Appears in Collections:Δημοσιεύσεις σε Περιοδικά

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