Eureka! Institutional Repository

The purpose of this thesis is to present two approaches for monitoring the Quality of Experience (QoE) in 3rd Generation Partnership Project (3GPP) Release 13 Long Term Evolution (LTE) network. More specifically, the first chapter presents the evolution of the mobile technology and the motivation for monitoring the QoE. The second chapter explores the concept of QoE (definition, influencing factors and QoE models), the architecture and the main components of the LTE network (specifically Release 13). This chapter also analyses the ARCU model and its operational approach that is called the QoE layered model that they were used in both proposed monitoring approaches. Moreover, in the end of the chapter, a short overview of Big Data is described. Chapter 3 contains the description of the two proposed monitoring approaches which are the QoE-agents strategies. Chapter 4 presents the performance evaluation of the two approaches. Finally, Chapter 5 presents the conclusions of the thesis together with related open research challenges