Διαχείριση γνώσης σε επιχειρήσεις φιλοξενίας (Bachelor thesis)

Γιαλόγλου, Αβραάμ


“We know more that we can tell” said Polanyi in 1962, pointing out that knowledge management is a research field still in its infancy. Since then several researchers added water to the mill of knowledge, with Nonaka and Takeuchi, during the 90’s, advancing the SECI model of knowledge transfer, acknowledging that tacit and explicit knowledge, co-form existing personal and organizational knowledge. Metaphorically, Nonaka and Takeuchi brought knowledge management to adulthood, setting the basis for further research from field’s theorists. Based on the SECI model, authors of this paper seek to validate the SMKM-T (SECI Model Knowledge Management in Tourism) questionnaire in the tourism sector, which will facilitate future researchers to associate and compare SECI model with other knowledge transfer parameters such as emotional intelligence, conflict management, innovation techniques etc. Methodologically, validation was performed using Cronbach’s Alpha test to check internal consistency and reliability, Exploratory Factor Analysis (EFA) to verify the extracted factor ad their loading, and finally Confirmatory Factor Analysis (CFA) to check uni-dimensionality and correlation between extracted factors. For this reason, the SPSS v.26 and AMOS v20 software were employed.
Institution and School/Department of submitter: Σχολή Διοίκησης και Οικονομίας - Τμήμα Διοίκησης Οργανισμών, Μάρκετινγκ και Τουρισμού
Subject classification: Διαχείριση γνώσης
Knowledge management
Βιομηχανία φιλοξενίας--Διοίκηση και οργάνωση
Hospitality industry--Management
Keywords: Γνώση;Διαχείριση γνώσης;Ρητή και άρρητη γνώση;Μοντέλο μεταφορά γνώσης SECI;Nonaka;Takeuchi;Οργανωσιακή γνώση;Διαχείριση γνώσης σε επιχειρήσεις φιλοξενίας;Μεταφορά γνώσης;Knowledge;Knowledge management;Tacit and explicit knowledge;Organizational management;Knowledge management in hospitality businesses;Knowledge transfer;Model SECI
Description: Πτυχιακή εργασία-Σχολή Οικονομίας και Διοίκησης-Τμήμα Διοίκησης Οργανισμών, Μάρκετινγκ και Τουρισμού, 2020 (α/α 12132)
URI: http://195.251.240.227/jspui/handle/123456789/16517
Appears in Collections:Πτυχιακές Εργασίες

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