Assessment of service quality and TQM performance for hotels
Sigala, Marianna/ Christou, Evangelos/ Σιγάλα, Μαριάννα/ Χρήστου, Ευάγγελος
| Institution and School/Department of submitter: | ΤΕΙ Θεσσαλονίκης |
| Issue Date: | 2001 |
| Citation: | Sigala, M. & Christou, E.(2001). Assessment of service quality and TQM performance for hotels. in 56th Annual I-CHRIE (International Council on Hotel, Restaurant & Institutional Education Convention & Exhibition) που διεξήχθη σε Toronto, Canada. Φορέας διεξαγωγής I-CHRIE Annual I-CHRIE (International Council on Hotel, Restaurant & Institutional Education Convention & Exhibition), Toronto, 2001 |
| Description: | Δημοσιεύσεις μελών--ΣΔΟ--Τμήμα Εμπορίας και Διαφήμισης, 2001 |
| URI: | http://195.251.240.227/jspui/handle/123456789/4529 |
| Appears in Collections: | Δημοσιεύσεις σε Περιοδικά |
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http://195.251.240.227/jspui/handle/123456789/4529
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