Assessment of service quality and TQM performance for hotels

Sigala, Marianna/ Christou, Evangelos/ Σιγάλα, Μαριάννα/ Χρήστου, Ευάγγελος


Institution and School/Department of submitter: ΤΕΙ Θεσσαλονίκης
Issue Date: 2001
Citation: Sigala, M. & Christou, E.(2001). Assessment of service quality and TQM performance for hotels. in 56th Annual I-CHRIE (International Council on Hotel, Restaurant & Institutional Education Convention & Exhibition) που διεξήχθη σε Toronto, Canada. Φορέας διεξαγωγής I-CHRIE
Annual I-CHRIE (International Council on Hotel, Restaurant & Institutional Education Convention & Exhibition), Toronto, 2001
Description: Δημοσιεύσεις μελών--ΣΔΟ--Τμήμα Εμπορίας και Διαφήμισης, 2001
URI: http://195.251.240.227/jspui/handle/123456789/4529
Item type: other
Submission Date: 2018-02-27T18:19:24Z
Item language: el
Item access scheme: free
Institution and School/Department of submitter: ΤΕΙ Θεσσαλονίκης
Appears in Collections:Δημοσιεύσεις σε Περιοδικά

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