Exploring the performance of service quality and TQM in the tourism industry : the TOURSQUAL model
Sigala, Marianna/ Christou, Evangelos/ Χρήστου, Ευάγγελος/ Σιγάλα, Μαριάννα
| Institution and School/Department of submitter: | ΤΕΙ Θεσσαλονίκης |
| Issue Date: | 2000 |
| Citation: | Christou, E. & Sigala, M. (2000). Exploring the performance of service quality and TQM in the tourism industry: the TOURSQUAL model. in 1st RIT International Conference on Tourism, Recreation & Leisure που διεξήχθη σε Athens, Greece. Φορέας διεξαγωγής Research Institute for Tourism RIT International Conference on Tourism, Recreation & Leisure, Athens, 2000 |
| Description: | Δημοσιεύσεις μελών--ΣΔΟ--Τμήμα Εμπορίας και Διαφήμισης, 2000 |
| URI: | http://195.251.240.227/jspui/handle/123456789/4541 |
| Appears in Collections: | Δημοσιεύσεις σε Περιοδικά |
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http://195.251.240.227/jspui/handle/123456789/4541
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