Διοίκηση Ολικής Ποιότητας στην εκπαίδευση. Δυνατότητα εφαρμογής στα Ελληνικά εκπαιδευτικά ιδρύματα (Master thesis)
Παπαϊωάννου, Ζήνων
This paper deals with Total Quality Management in Education. The thesis is divided
into a theoretical and research part. Initially the theoretical part refers to the concept of
Total Quality Management, its historical development and its principles, and the
practices of the Human Resources Management. Still reference is made to Total
Quality Management in the school department, school leadership, the role of leader in
the development of a quality culture and the empowerment of teachers. In the second
part of the work, a primary research is being conducted to investigate and record the
views of primary school teachers on general management and its implementation in
school units, and to highlight and justify the transparency and responses encountered
by implementation of the overall quality management in the Greek school. The results
that arise relate to the degree of knowledge and understanding of the overall quality
management by the teachers, the principles of the overall administration considered
compatible with their working culture, the views of the teachers on the application of
the overall quality of administration as a way of administration in the field their work,
the teachers' attitudes regarding the management of the overall quality and the
reactions that are observed around the implementation of the overall administration in
the Greek schools. Proposals for future research suggest that there should be long-term
educational design through the upgrading of educational structures with the aim of
improving the quality of the education provided. In addition, there is a need to develop
and adopt common tools to define specific quality indicators. Finally, in order to tackle
international competition, there is a need to improve the educational level of teachers
in Greece. All this can be accomplished by applying the philosophy of Total Quality
Management, which has proven that it can change the results.
Institution and School/Department of submitter: | Σχολή Διοίκησης και Οικονομίας / Τμήμα Διοίκησης Επιχειρήσεων |
Keywords: | διοίκηση ολικής ποιότητας;εκπαίδευση;εκπαιδευτικά ιδρύματα;Ελλάδα;σχολική ηγεσία |
Description: | Μεταπτυχιακή εργασία--ΣΔΟ-Τμήμα Διοίκησης Επιχειρήσεων, 2018--9949 |
URI: | http://195.251.240.227/jspui/handle/123456789/11479 |
Appears in Collections: | Μεταπτυχιακές Διατριβές |
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http://195.251.240.227/jspui/handle/123456789/11479
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