Eureka! Institutional Repository

The school environment, like all workspaces, is an area in which various disagreements arise among workers, which can often lead to conflicts. The causes that lead to this situation probably arise from disagreements, mainly due to the different perceptions of the employees of the educational organization. Conflicts are manifested in various forms, and the consequences they may have for the proper functioning of the organization may either lead to increased motivation and interest of teachers in achieving the goals or lead to a school climate of suspicion and denial, which removes the realization of the common vision. The role of the manager is considered to be decisive in the use of appropriate techniques for effective conflict management, as it depends on influencing the perceptions and attitudes of teachers to resolve disputes.