Το Σύνδρομο της Επαγγελματικής Εξουθένωσης σε επαγγελματίες υγείας και η σχέση του με τη σωματική και ψυχική τους υγεία (Master thesis)

Καρυπίδου, Ελευθερία


Occupational Exhaustion constitutes a condition which affects every work sector; therefore, it could not leave unaffected personnel working in the Health Sector either they are doctor and nurses or they are in administrative positions. Exhaustion also constitutes a condition, its levels could depend on a variety of factors, such as cooperation with superiors, work environment or job schedules, with many of them been under thorough research in the present dissertation. The purpose of this research was to identify the “Occupational Exhaustion” levels in healthcare employees (doctors, nurses, administrative personnel etc.), as well as to identify differences between the categories, the present population divided. The questionnaire used was “Maslach Burnout Inventory”, accompanied by demographic questions and questions about working conditions. It was digitally sent and 115 responses were received. Results were extremely interesting, showing that the sample hasn’t have high levels of “Occupational Exhaustion” (those would mostly be characterized as moderate). More specifically, high levels of “Emotional Exhaustion” were found (at the 26,95% of the sample), while “Depersonalization” and “Personal Achievements” showed fluctuations. “Depersonalization” was high only for the 7,8% of the sample (moderate for the 74,78%), while “Personal Achievements” was low just for the 9,56%. In conclusion, the participants working in healthcare sector showed moderate levels of “Occupational Exhaustion”, which has been thoroughly analyzed into the dimensions proposed by the MBI questionnaire. Gender seems to play some kind of a role on certain dimensions’ levels, as working in shifts and communication with supervisors, also does the same.
Institution and School/Department of submitter: Σχολή οικονομίας και διοίκησης, Τμήμα διοίκησης οργανισμών, μάρκετινγκ και τουρισμού
Keywords: Εργασιακή Εξουθένωση;Συναισθηματική Εξουθένωση;Αποπροσωποποίηση;Προσωπικά Επιτεύγματα;Occupational Exhaustion;Emotional Exhaustion
Description: Μεταπτυχιακή εργασία- Σχολή οικονομίας και διοίκησης, Τμήμα διοίκησης οργανισμών, μάρκετινγκ και τουρισμού, 2020 (α/α 12888)
URI: http://195.251.240.227/jspui/handle/123456789/16313
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